Frequently Asked Questions (FAQ)

You may obtain answers to questions about the City of Jefferson in two ways:

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Street light out?

Tree growing too close to the electric lines?

Utility bill question?

Storm sewer trouble?

Locating a utility?

Water concerns?

Sewer concerns?

Natural gas or electrical service?


Street light out?

Call Alliant Energy, 800-822-4348. Or e-mail us: cjeff@netins.net

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Tree growing too close to the electric lines?

Alliant Energy, 800-822-4348

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Utility bill question?

Customer Service, 515/ 386-3111

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Storm sewer trouble?

Street operations, 515/386-3252. After hours, weekends, or holidays, call 515/386-2136.

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Locating a utility?

All utility locations now go through the Iowa One-Call system. Dial 811.

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Water concerns?

Water operations, 515/386-2611. After hours, weekends or holidays, call the LEC at 515/386-2136.

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Sewer concerns?

Sanitary sewer operations, 515/386-4711. After hours, weekends or holidays, call the LEC at 515/386-2136.

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Natural gas or electrical service?

The 24-hour customer service phone number for Alliant Energy is 1-800-822-4348.
If you think you may have a gas leak in your home, leave the residence immediately and make the call from a safe place.The 24-hour customer service phone number for Alliant Energy is 1-800-822-4348.

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