Frequently Asked Questions (FAQ)

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What are the Street Department's duties for the City of Jefferson?

How much snow must fall before the snow plows are sent out?

How do pot holes form and who do I call to report one?

How often do the streets get swept?

I have a heave in the sidewalk on my property, who is responsible?

There is a tree on my property that is dead or diseased. It is on the city right of way. Who should I call about taking care of this problem?

Is the city responsible for maintaining the trees in the right of way?

When does the city chip brush? Can I dispose of the brush myself?

My brush did not get picked up, why?

Does the city of Jefferson have a mosquito program?

Who do I contact about a problem with my street?

Who collects my garbage?

Can I haul it myself?

Where is the landfill?

What do we do with construction and demolition waste?

How can I get rid of furniture and appliances?

Where do I place my garbage?

What size garbage can may I set out?

What size garbage bags may I set out?

How many cans or bags are we allowed without a charge?

When do I set out my garbage, yard waste, appliances, and e-waste?

Where may I purchase yard waste stickers and bags?

What time do the Solid Waste crews start collection?

Does the Sanitation Dept. rent large roll off dumpsters?

Why wasn't my garbage picked up?

How do I get a recycling bin?

What goes in the green recycling bin?

How do I set out cardboard?

What time should I have my recyclables out?

What items cannot be accepted for recycling?

What other city services are offered?


What are the Street Department's duties for the City of Jefferson?

The Street Department has four employees and is responsible for all street maintenance including street sweeping, street patching, traffic signs, paint striping and markings, equipment maintenance and repair (Police and Street Dept. vehicles), the removal of dead or diseased trees in the city right of way, snow and ice removal and mosquito control.

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How much snow must fall before the snow plows are sent out?

Many things determine when the snow plows are sent out: the rate of snowfall per hour; the moisture content of the snow; the ambient temperature of the air; the temperature of the pavement; the wind direction and velocity; the time of day; and the forecast of the predicted snowfall. Unless extenuating circumstances make it inadvisable to do so, snowplows are activated when two (2) or more inches of snow have fallen on the ground.

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How do pot holes form and who do I call to report one?

Potholes can be caused by many factors such as: expansion and contraction of the pavement due to temperature fluctuations; inadequate drainage; faulty materials and unstable sub grade, to name a few. We strive to repair potholes as soon as we are aware of their existence. To report a pothole, call the Street Department at 515/386-3252.

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How often do the streets get swept?

The residential sweeping schedule is every other week. The downtown sweeping schedule is once a week on Friday.

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I have a heave in the sidewalk on my property, who is responsible?

It is the home owner?s responsibility for upkeep of the sidewalk.

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There is a tree on my property that is dead or diseased. It is on the city right of way. Who should I call about taking care of this problem?

To report a dead or diseased tree, call the Street Department at 515/386-3252.

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Is the city responsible for maintaining the trees in the right of way?

No. It is the property owner's responsibility to maintain the tree. The city ordinance states that limbs overhanging the roadway must be 15 ft. above the street or 2 ft. behind the curb, and 10 ft. above the sidewalk.

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When does the city chip brush? Can I dispose of the brush myself?

The Street Dept. chips brush on the last full week of the month. If this week is missed by the home owner, he may haul the brush to the east end of Daubendiek Park.

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My brush did not get picked up, why?

Tree and brush trimmings must be stacked in arm load piles (2ft. by 2ft. around) with cut ends facing the street. The length of the limbs does not matter. Citizens do not have to cut them up into little pieces. REMINDER: This service is for tree trimmings only. Entire trees will be left curbside.

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Does the city of Jefferson have a mosquito program?

Yes. Our mosquito program starts June 1 and ends Sept. 30. Mosquito briquettes are placed in confined standing water in Jefferson and also the perimeter of the city. The rest of the city is sprayed once or twice a week, depending on the amount of moisture and mosquito population.

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Who do I contact about a problem with my street?

Call Dave Teeples, Street Superintendent at 515-386-3252 between the hours of 7 a.m. and 3:30 p.m., Monday thru Friday and leave a message.

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Who collects my garbage?

The City of Jefferson operates their own refuse collection within the city limits. The City is divided into four sections and garbage is collected once a week. See Sanitation Collection Days Map.

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Can I haul it myself?

If you are a water customer with the city, you are charged a garbage fee on your monthly water bill, so it is not necessary to haul the garbage to the landfill site yourself.

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Where is the landfill?

Jefferson belongs to the Metro Park West Landfill and that is the only dumping site available to Jefferson residents. Occasionally, you may need to haul construction materials or yard waste materials yourself, rather than renting a city dumpster, so you may choose to take it to the landfill site.

Landfills have many rules and regulations. Contact Metro Park West Landfill at 515-436-8252 prior to hauling your own refuse for rules and directions to the Metro Park West Landfill.

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What do we do with construction and demolition waste?

The best advice is to rent a dumpster from the City. You may rent one for a maximum of two months at $35 per month and a dumping fee of $20 per dump for the most common size dumpster 11/2 yard.

When a dumpster is full and ready to be emptied, call City Hall at 515-386-3111. The City requests at least a four hour notice so the sanitation crew can empty it prior to their departure at approximately 1:30 p.m. to the landfill for the day.

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How can I get rid of furniture and appliances?

They may be disposed of on your weekly garbage days. One truck will pickup the garbage while another flatbed truck will be sent to your address for the furniture or appliances.

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Where do I place my garbage?

Residential areas have weekly curbside collection. Place your garbage upon the parking within an arms reach or the edge of the street in front of your home or apartment.

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What size garbage can may I set out?

The maximum size is 35 gallons. The minimum size can is 10 gallons. Cans cannot exceed 50 pounds each and all garbage in the cans must be bagged. All merchants in Jefferson are alerted to this size and are instructed not to sell cans (plastic or metal) larger than 35 gallons.

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What size garbage bags may I set out?

Garbage bags may not be smaller that the Tall Kitchen Bags (13 gallon) size. Each bag shall not exceed 30 pounds.

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How many cans or bags are we allowed without a charge?

You may have two (2) cans OR four (4) large kitchen bags weighing up to 30 pounds each.

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When do I set out my garbage, yard waste, appliances, and e-waste?

All of your garbage, yard waste, appliances, and e-waste must be set out for collection by 6 a.m. on your normal collection day.

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Where may I purchase yard waste stickers and bags?

Yard waste stickers may be purchased for $1.00 each at City Hall and yard waste bags may be purchased at several local retail stores.

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What time do the Solid Waste crews start collection?

Collection crews start their routes at 6 a.m. daily Monday through Friday.

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Does the Sanitation Dept. rent large roll off dumpsters?

No. The Sanitation Dept. only has 1 or 2 yard dumpsters for temporary use (2 months maximum).

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Why wasn't my garbage picked up?

Reasons for non-service include: Your garbage can was over the 35 gallons limit, loose garbage in the can, the garbage can may have been too far from curb, the garbage can may have been over 50 pounds, or the garbage can may have been placed out for pickup after 6 a.m., therefore haulers may have already gone by your residence.

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How do I get a recycling bin?

They may be picked up at City Hall. There is no charge. The City provides a quarterly recycling calendar at 220 N. Chestnut for your convenience.

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What goes in the green recycling bin?

White paper, tin, mixed paper and/or newspapers, cardboard, and plastic items. All items must be sorted and bagged in paper or plastic bags. A sample bin is on display at City Hall.

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How do I set out cardboard?

Small pieces of cardboard can go in your green recycling bin. For larger pieces of cardboard, flatten, fold, and place them under the green recycling bin. Please do not use string or tape.

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What time should I have my recyclables out?

By 6 a.m. on your normal garbage collection day.

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What items cannot be accepted for recycling?

Pizza boxes, pop or beer boxes, waxed quart and gallon milk cartons, packing peanuts, bubble wrap, styrofoam, windows, picture frame glass, or Corelle glass. If the collector leaves an item in your green bin, it is not recyclable. Recycling is natural and easy! Please help keep Greene County GREEN!

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What other city services are offered?

*Spring and Fall Cleanup Days (some extra charges apply)
*One Household Hazardous Waste Collection event each year.

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